Return & Exchange Policy

At Shop Millie June, we want you to love every piece you order! We understand that sometimes an item may not be quite what you expected, so we’ve created a straightforward return policy to make the process as easy as possible. Please review the policy below before making your purchase.

Start a Return

To start a return or request a size exchange, please use our return portal. All return requests must be submitted within 7 days of your order being delivered. Requests submitted after this window will not be accepted.

General Return Policy

Shop Millie June offers store credit only for eligible returns. We do not offer refunds to the original form of payment.

To qualify for a return, items must meet the following requirements:

• Your return request must be submitted within 7 days of delivery.

• Items must be unworn, unwashed, and in their original condition with all original tags attached.

• Items must be free of stains, odors, makeup, deodorant marks, excessive pet hair, and other signs of wear.

• Items must be returned in suitable packaging to prevent damage during transit.

• Items that do not meet these requirements may be denied and returned to the customer at the customer's expense.

Once your return is received and inspected, eligible returns will be issued as store credit. Original shipping charges and any applicable protection fees are non-refundable.

Exchanges & Store Credit

We are happy to offer size exchanges when the requested size is still in stock. All exchange requests must be submitted through our return portal within 7 days of delivery.

Exchanges are subject to inventory availability. If the requested size is sold out, store credit will be issued for the eligible returned item instead.

Store credit may be used toward a future purchase at Shop Millie June. We do not issue cash refunds or refunds to the original payment method for eligible returns.

Final Sale Items

All items included in the Sale collection on the Shop Millie June website are final sale and are not eligible for returns, exchanges, or store credit, except where otherwise required by applicable law.

Please carefully review product descriptions and sizing information before completing your purchase.

Checkout+ Protection

At checkout, you may have the option to select Checkout+ for additional protection. Benefits are subject to the applicable Checkout+ terms.

If you select Checkout+ at checkout:

• You may submit eligible shipping-related claims through Checkout+, subject to its terms and approval requirements.

If you do not select Checkout+ at checkout:

• You may still initiate your return through our standard return portal.

• You are responsible for paying for the return shipping label generated through the return portal.

• You are responsible for contacting the shipping carrier directly and filing any claims for packages that are lost, stolen, delayed, or damaged in transit.

Please note that shipping claims and reimbursements are subject to the applicable carrier or protection provider's policies. Selecting Checkout+ does not guarantee that every claim will be approved.

Shipping Delays & Missing Packages

Once your order has shipped and been handed over to the shipping carrier, delivery is handled by that carrier. Shop Millie June is not responsible for carrier delays, missed delivery estimates, tracking interruptions, or other transit issues outside our control.

Delivery dates provided by carriers are estimates and are not guaranteed.

If your package is delayed, lost, stolen, or marked as delivered but cannot be located:

• Orders with Checkout+: You may submit an eligible claim through Checkout+, subject to the applicable protection terms.

• Orders without Checkout+: You are responsible for contacting the shipping carrier directly and filing a claim with them.

Claims, reimbursements, and replacements are subject to the carrier's or protection provider's policies. Shop Millie June cannot guarantee reimbursement or replacement for shipping issues.

Please double-check your shipping address before placing your order. Shop Millie June is not responsible for delivery issues caused by an incorrect or incomplete address provided at checkout.

Damaged, Incorrect, or Missing Items

We want every order to arrive in the condition you expect. If your order arrives damaged, you receive an incorrect item, or an item is missing from your order, please contact us as soon as possible after delivery at hello@shopmilliejune.com

Include your order number, a description of the issue, and clear photos when applicable so our team can review your request.

All reports are subject to review. If an issue is confirmed, Shop Millie June will work with you to determine an appropriate resolution in accordance with applicable law and our policies.

Please note that normal variations in color, texture, or appearance due to lighting, photography, or screen settings are not necessarily considered defects.

Order Changes & Cancellations

Please review your order carefully before completing checkout. Orders may begin processing shortly after purchase, so changes to items, sizes, shipping addresses, or cancellations cannot be guaranteed once an order has been placed.

If you notice an error, contact us as soon as possible. We will do our best to assist if your order has not yet been processed or shipped.

Questions About Your Return?

We're a small business, and we truly appreciate your support of Shop Millie June! If you have questions about a return, exchange, or order issue, please email us at hello@shopmilliejune.com. Include your order number so we can assist you as quickly as possible.

Thank you for shopping with Shop Millie June!